Workplace dynamics have changed drastically over the last few months, and the word “office” has taken on a whole new meaning. As the year-end approaches, this leaves many companies wondering about the best way to conduct performance reviews. How can you evaluate your remote employees accurately, deliver clear feedback, and foster trust?
Evaluate your people based on their output, not their working schedule. When employees are working remotely, you need to know that you can count on them to complete tasks on time and to be available when they’re needed. Use the performance review to determine if those who consistently fall behind with their workloads need a different arrangement or more guidance.
Give advanced notice about when reviews will take place. Your WFH team needs time to prepare for a private and professional exchange now that so many people are juggling childcare with their jobs. Make arrangements to speak via video to ensure you aren’t sacrificing the value of a face-to-face conversation.
Discuss changed priorities openly and honestly. Business priorities may have shifted during the pandemic. Discuss how they can remain valuable contributors moving forward. Clearly outline duties that may evolve or change so they clearly understand where to focus their efforts and can evolve with the business appropriately.
Create a plan to support your employees from a distance. Employees thrust into remote working may not feel connected to company culture or to their coworkers. Their work arrangements can be isolating and often require a level of self-direction that isn’t intuitive for everyone. Be sure to discuss how your employees can still collaborate with you in this new World of Work. Help them feel confident that they have the tools to achieve their goals by offering guidance and support.
Every employee has a different work style and varying needs when it comes to succeeding remotely. Thoughtful evaluations help employees identify opportunities for professional growth and reinforce the importance of their contributions, which can greatly impact their satisfaction and commitment. Use this time to get to know what your employees enjoy doing, where they feel capable, and where they are struggling. Agree on a plan that will fuel professional success moving forward, and assure your people that their mental, emotional, and physical health is as important to you as their performance right now.